Great Goodman Customer Service

by PD
(Florida)

I'd Goodman central air conditioner installed by VacuVent of Vero Beach, Fl. The Freon leak started couple months after the installation.

After months of complaints I finally contacted the Goodman, the customer service from Delores.French@goodmanmfg.com, was awesome.

Delores went though several phone calls to VacuVent to address my concern. Finally she gave up on VacuVent and contacted another local contractor to address my problem, all paid by the Goodman. I've never ever had such service from any vendors, including from the automobile dealers.

Thanks Goodman..

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by: Anonymous

i purchased a goodman 3 ton heat pump from furnace factory outlet in centerville,oh it ran one night then compressor is stuck will not run furnace outlet says my fault and will not replace the unit said he would replace compressor i want new unit,james lansdale ,937 416 0857

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