CUSTOM COMFORT A/C ROSENBERG, TX

by TOM S
(RICHMOND, TX)

I HAD USED THIS COMPANY FOR YEARS THEN RICHARD HOGAN BOUGHT THE COMPANY. THINGS HAVE BEEN AWFUL. TODAY THEY SAID I HAD A LEAK, WANTED HUNDREDS OF DOLLARS TO ADD FREON.

WHEN I ASKED HOW TO FIND THE LEAK OSCAR ALEMAN SAID HE DID NOT HAVE ANY DIE TO ADD BUT WOULD LOOK. AFTER BANGING IN THE ATTIC HE STATED HE FOUND A LEAK BECAUSE IT WAS FROZEN IN SPOT. HE RETURNED TO REMOVE HIS GUAGES AND THERE WAS A GIANT CLOUD AS HE LET ALL THE FREON ESCAPE THE SYSTEM.

I HAVE WENT FROM A WEAK CENTRAL AC UNTIL TO ONE THAT DOES NOT WORK AT ALL. HIS FIRST BID WAS TO REPLACE EVERYTHING AT A COST OF $11,600.00. HE LATER LOWER THE COST TO $5273.00. Did not even move his truck. He quoted me three bids before getting to the final one.

Would not let me have copies, finally wrote the lowest and fourth bid on my bill. Now my A/C unit does not work, but I know this company is full of cheats. This is the first review of any company I have ever given.