Wish I Were Cool!

by Janelle F
(New Castle, DE, USA)

In 2007 replaced a 5 plus year old central air conditioner (installed during new construction) with a Trane. We thought it wise to purchase the extended service plan from the company responsible for the installation.

Well, we have the central air units serviced annually and do everything asked of us to ensure things run smoothly but apparently no one explained that to the central air conditioning unit.

Last year we attempted to turn on the central air conditioning units and nothing happens. Trane unit had to be fixed. This year same thing happened again, which is why I am up sweating and typing this at 12:00 AM when I have to get up in 2.5 hours for work!!! Can't afford to keep replacing unit every 5-6 years, this really sucks!