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Don't Buy Ruud Hvac

by Lpluchel
(Prescott, Az)

the company that sold me on RUUD air conditioner for my new home is full of crap. This is my 1st year and they don't return my phone calls.

My house is 92 degrees and we are in Arizona......NEVER, EVER BUY A RUDD...,.,.I OWNED A TRANE FOR 22 YEARS AND NEVER HAD A PROBLEM WITH 2 UNITS.....NOW I CAN'T MAKE IT EVEN A YEAR WITH A RUUD.
BUT A TRANE.




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Don't Buy Ruud Hvac

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Feb 16, 2011
Rating
starstarstarstarstar		 Ruud
by: Chester

Sounds to me like your problem is with the installing contractor, not the Ruud equipment. The equipment is no better than the installation.

A good service company would have responded to your calls ASAP. It is not uncommon to need some adjustments in the first year on a new machine. All components are man made, so there will be defective parts occasionally. That is the reason all parts are warranted for at least a year on new systems. Some manufacturers will have a 5 or 10 year warranty on parts.

You should contact the RUUD company directly, just Google Ruud and you will find their Web Site look for the “Contact Us” link.
Oct 24, 2010
Rating
starstarstarstarstar		 your ac unit
by: Anonymous

If it's less than a year old it should be under a replacement warranty. As far as returning calls, if they are local, go to the place of business. Surely you had a local company install it.

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